FAQs

  • What does it cost?
    The total will be calculated by weight. We will notify you of your total when your items are finished.

  • Do you clean between each customer?
    Yes, everything is cleaned and sanitized between each customer!

  • How do you handle delicate or specialty items?
    We follow care label instructions and use specialized cleaning techniques. Let us know if an item requires extra care.

  • What areas do you cover?
    We offer drop off from anywhere! Delivery is in Abingdon, Meadowview, Glade and Bristol.

  • Can I provide my own detergent or fabric softener?
    Yes, just bring it with your laundry and let us know.

  • Is there a minimum order?
    Yes, the minimum is $30. 

  • Do you provide pick-up and delivery?
    Yes, we offer $10 pickup and delivery within certain areas. Contact us for details.

  • Do you offer same-day or express services?
    Yes, express services are available for an additional fee. Please confirm availability.

  • Do I need to separate clothes?
    No, we sort laundry by color and fabric type before washing, but you’re welcome to pre-sort if preferred.

  • What types of laundry do you handle?
    Daily wear (shirts, pants, undergarments)
    Bed linens, towels, curtains, small rugs/mats (additional costs may apply)
    Baby clothes
    Delicates (as per care label)

  • Do you put the fitted sheets with the matching flat sheet? 
    Yes! We always match the items appropriately. 

  • Is there a certain time I need to drop off my items? 
    Any time Monday-Friday! The items can be dropped off on my porch. I have cameras watching the area.

  • Will my clothes be washed with anyone else’s clothes?
    Absolutely not. We sanitize between each customer, even when I do our own laundry!

  • If I do delivery, do I need to be home?
    No, just leave your laundry outside your door and we will handle it! We will notify you when it is completed!