FAQs
What does it cost?
The total will be calculated by weight. We will notify you of your total when your items are finished.Do you clean between each customer?
Yes, everything is cleaned and sanitized between each customer!How do you handle delicate or specialty items?
We follow care label instructions and use specialized cleaning techniques. Let us know if an item requires extra care.What areas do you cover?
We offer drop off from anywhere! Delivery is in Abingdon, Meadowview, Glade and Bristol.Can I provide my own detergent or fabric softener?
Yes, just bring it with your laundry and let us know.Is there a minimum order?
Yes, the minimum is $30.Do you provide pick-up and delivery?
Yes, we offer $10 pickup and delivery within certain areas. Contact us for details.Do you offer same-day or express services?
Yes, express services are available for an additional fee. Please confirm availability.Do I need to separate clothes?
No, we sort laundry by color and fabric type before washing, but you’re welcome to pre-sort if preferred.What types of laundry do you handle?
Daily wear (shirts, pants, undergarments)
Bed linens, towels, curtains, small rugs/mats (additional costs may apply)
Baby clothes
Delicates (as per care label)Do you put the fitted sheets with the matching flat sheet?
Yes! We always match the items appropriately.Is there a certain time I need to drop off my items?
Any time Monday-Friday! The items can be dropped off on my porch. I have cameras watching the area.Will my clothes be washed with anyone else’s clothes?
Absolutely not. We sanitize between each customer, even when I do our own laundry!If I do delivery, do I need to be home?
No, just leave your laundry outside your door and we will handle it! We will notify you when it is completed!